Thank you so much for supporting Waterwalker Co. at the Lifelight Festival in Sioux Falls on August 31, 2025.

While going through my records, I discovered an error in our POS app that caused two different state taxes to be applied at checkout. Because of this, you were overcharged — and I am truly sorry.

Here’s what happens next:

• If you paid with a credit card: you will receive a refund from Waterwalker Co. for the extra amount charged (Most amounts were 3.5% of the purchase, though I’m refunding 5% to cover it fully).
• Refunds are being processed individually, so it may take up to 7–10 days to appear on your credit card statement.
• If you paid with cash: please contact us with a list of your purchases, along with a photo of you with one of the purchases. 
• Refunds for cash purchases will be in the form of a gift card. 

Additionally, as a thank you for your grace and understanding, please enjoy 10% off your next purchase through December 31, 2025 with code: OVERTAXED-10 (limit 1 use per customer).

I’m deeply grateful for your support and patience as I work through this. Please forgive the error, and know how much I value you and your continued support of Waterwalker Co.

Blessings,
Amber Ginnelle
Owner & Founder, Waterwalker Co.